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BitStarz Casino

BitStarz Casino is a popular online casino that offers players an impressive selection of games from 33 different providers, including live dealer games. With support for multiple currencies, including cryptocurrencies, BitStarz has become a go-to destination for players looking to experience a wide range of high-quality games in a secure and regulated environment. One of the standout features of BitStarz is its provably fair games from SoftSwiss, which allows players to verify the fairness of their games at any time. In this review, we’ll take a closer look at BitStarz Casino and its various features to help you determine whether it’s the right online casino for you.

Basic Information:

Launch Year2014
OwnerDirex N.V.
Supported LanguagesEnglish, Chinese, Japanese, Russian, and more
Supported CurrenciesEUR, USD, CAD, AUD, NZD, RUB, JPY, BTC, BCH, ETH, LTC
Number of Games3,000+ from 33 providers
Mobile CompatibilityFully optimized for mobile devices
Customer Support24/7 Live Chat, Email Support
Welcome BonusUp to 5 BTC + 200 Free Spins or $10,000 + 200 Free Spins
Loyalty ProgramNo
Provably Fair GamesYes, for SoftSwiss games only
Payment MethodsVisa, Mastercard, Maestro, Skrill, Neteller, Paysafecard, Bank Transfer, and Cryptocurrencies
Withdrawal TimeInstant for most payment methods
Withdrawal Limit€/$40,000 per month
Security MeasuresSSL encryption, two-factor authentication, cold storage for cryptocurrencies
Awards and RecognitionsBest Online Casino 2017, Best Support 2018, Best Casino of 2019 by AskGamblers

Software and Games at BitStarz

BitStarz Casino offers an extensive selection of online casino games to cater to different players’ preferences. The casino has a vast game library with various game categories, including slots, table games, live casino, and jackpots. Here is an overview of BitStarz’s game selection:

Game Categories:

  • Slots: BitStarz offers a vast collection of slot games with various themes, including classic slots, video slots, and 3D slots.
  • Table games: The casino offers a selection of classic table games such as Blackjack, Roulette, Baccarat, and Craps.
  • Live Casino: Players can enjoy live dealer games like Live Blackjack, Live Roulette, Live Baccarat, and Live Poker.
  • Jackpots: BitStarz has a collection of 18 progressive jackpot games that offer huge prize pools.

Game Providers: BitStarz Casino boasts a massive collection of games from over 30 software providers. These include top-tier providers such as NetEnt, Microgaming, Evolution Gaming, and Betsoft, as well as up-and-coming developers such as Yggdrasil, iSoftBet, and Pragmatic Play.

Standout Games or Features:

BitStarz Casino is home to several standout games, including:

  • Wolf Gold by Pragmatic Play: This slot game is a player favorite, with its vibrant graphics and exciting bonus features that offer huge rewards.
  • Mega Moolah by Microgaming: This is one of the most popular progressive jackpot slots in the industry, with a massive jackpot that regularly reaches millions of dollars.
  • Lightning Roulette by Evolution Gaming: This unique take on the classic game of roulette offers lightning strikes that can multiply your winnings up to 500x.
  • Gonzo’s Quest by NetEnt: This classic slot game features the adventurous explorer Gonzo on a quest to find the treasures of Eldorado.

BitStarz Bonuses

At BitStarz Casino, players can look forward to an exciting range of bonuses and promotions. The casino offers a four-level welcome bonus, which is available in both BTC and fiat currencies. In total, new players can earn up to €500 or 5 BTC, as well as 180 free spins on select slot games.

The casino also offers a range of other promotions, including regular tournaments with huge prize pools, weekly offers, and free spins. These promotions are constantly changing, so it’s worth checking back regularly to see what’s new.

It’s important to note that there are terms and conditions attached to all of the bonuses and promotions at BitStarz. For example, the welcome bonus requires players to meet certain wagering requirements before they can withdraw any winnings. It’s always a good idea to read the fine print before accepting any bonus or promotion.

How to Create an Account at BitStarz

  1. Go to the BitStarz website and click on the “Sign Up” button located in the top-right corner of the homepage.
  2. Enter your email address, password, and preferred currency.
  3. Click on the “Sign Up” button to proceed to the next step.
  4. You will be asked to enter some personal information such as your full name, date of birth, and address. Fill in the required fields accurately and click on “Next”.
  5. On the next page, you can choose to set deposit limits or skip this step. Click on “Next” to continue.
  6. Verify your email address by clicking on the link sent to your email by BitStarz.
  7. Once you have verified your email, log in to your account and complete the KYC (Know Your Customer) process by submitting a valid photo ID and a recent utility bill. This is a standard security measure and is required by all licensed online casinos.
  8. After your account has been verified, you can make your first deposit and start playing!

Before signing up, make sure that online gambling is legal in your country and that you are of legal age to gamble. Additionally, read through the terms and conditions and familiarize yourself with the responsible gambling tools available on BitStarz.

How to Make Deposits and Withdrawals – BitStarz Guide

To make a deposit:

  1. Log in to your BitStarz account.
  2. Click on the “Deposit” button.
  3. Select the currency you wish to deposit (e.g. BTC, EUR, USD).
  4. Choose the payment method you want to use (e.g. credit/debit card, e-wallet, bank transfer).
  5. Enter the amount you wish to deposit and follow the instructions provided by your chosen payment method.
  6. Confirm the transaction.

To make a withdrawal:

  1. Log in to your BitStarz account.
  2. Click on the “Withdrawal” button.
  3. Select the currency you wish to withdraw (e.g. BTC, EUR, USD).
  4. Choose the payment method you want to use (e.g. credit/debit card, e-wallet, bank transfer).
  5. Enter the amount you wish to withdraw and follow the instructions provided by your chosen payment method.
  6. Confirm the transaction.

Note that BitStarz may have certain deposit and withdrawal limits and fees, depending on your chosen payment method and jurisdiction. It’s important to read and understand these terms before making any transactions.

Security and Fairness at BitStarz Casino

Security and fairness are two critical aspects of any online casino, and BitStarz has made sure to provide a safe and secure gaming environment to its players.

Licensing and Regulation

BitStarz is a legitimate online casino and holds a license from the Curacao Gaming Commission, a well-known and respected regulatory body in the iGaming industry. This license ensures that the online casino operates fairly and transparently and adheres to strict standards to protect the interests of its players.

Security Measures

BitStarz uses advanced security measures to protect players’ sensitive information, such as SSL encryption technology, which encrypts all data transfers between the players and the casino’s servers. In addition, the casino stores all bitcoins in cold wallets, which are isolated from the internet, and uses air-gap isolation technology to further protect these funds.

Provably Fair Games

BitStarz offers provably fair games from SoftSwiss, one of the most trusted software providers in the industry. Players can verify the fairness of these games at any time by clicking on the “Provability” button. The casino also ensures fairness for all other games by using a Random Number Generator (RNG) to determine game outcomes.

BitStarz Customer Support

BitStarz Casino offers 24/7 customer support through a variety of channels. Players can reach out to the casino’s support team via email or live chat, both of which are accessible from the website. The casino also has a presence on social media platforms like Facebook, Twitter, Instagram, and YouTube.

Response times for customer support at BitStarz are generally very good. The live chat feature is particularly useful, as players can get their queries answered in real-time. Emails are also typically answered within a few hours, although the exact response time may vary depending on the complexity of the query.

The quality of customer support at BitStarz is also generally very good. The support team is knowledgeable, friendly, and always eager to help players with any queries they may have. The casino also has an extensive FAQ section on its website, which covers a wide range of topics related to the casino’s games, bonuses, payments, and more.

Responsible Gambling

At BitStarz Casino, responsible gambling is taken seriously, and the online casino provides several measures to promote safe and responsible gaming. Players can set limits on their accounts to control their casino spending and gaming sessions. This includes setting deposit, loss, and wager limits, as well as session time limits.

If a player feels that their gambling is getting out of control, they can request self-exclusion or close their casino account. The self-exclusion period can range from a few days to several months, depending on the player’s preferences.

BitStarz Casino also provides links to various problem gambling organizations, including GamCare and Gamblers Anonymous, for players who need help or support.


BitStarz is a well-established and reputable online casino that offers a great variety of games from over 33 software providers, including provably fair games. The multi-currency support, four-level welcome bonus, regular promotions, and 24/7 customer support make it an attractive option for players. The site’s security measures, licensing, and regulation are commendable. The absence of a VIP club or loyalty program and limited video poker games are some of the drawbacks of this casino.

Pros and Cons of BitStarz Casino

BitStarz is a well-regarded online casino that has been around since 2014. It offers a large selection of games from various providers, supports multiple currencies, and provides a provably fair gaming experience. While there are many positives about BitStarz, there are also some drawbacks to consider.


  • Game Selection: BitStarz boasts an impressive game library of over 4,000 titles from 33 providers. This includes a range of slots, table games, live casino games, and jackpots.
  • Multi-Currency Support: BitStarz supports multiple currencies, including BTC, BCH, ETH, LTC, DOG, USD, EUR, and more. This makes it easy for players to deposit and withdraw funds in their preferred currency.
  • Provably Fair Gaming: BitStarz uses SoftSwiss technology to provide provably fair gaming. Players can verify game outcomes and ensure fairness at any time.
  • Welcome Bonus: BitStarz offers a generous welcome bonus package that includes bonuses on the first four deposits. Players can choose to receive the bonus in BTC or fiat currency.
  • Regular Promotions: BitStarz offers regular promotions such as tournaments, weekly offers, and free spins. This provides players with additional opportunities to win and enjoy the casino experience.
  • Licensed and Regulated: BitStarz is licensed by the Curacao Gaming Commission, ensuring that the casino meets certain standards and regulations.
  • Customer Support: BitStarz provides 24/7 customer support through live chat and email. The support team is responsive and knowledgeable.


  • No VIP Club or Rewards Program: BitStarz does not have a loyalty program or VIP club for regular players. This may be a drawback for players who enjoy receiving rewards and incentives for their loyalty.
  • Limited Video Poker Selection: BitStarz has a relatively small selection of video poker games. This may be disappointing for players who enjoy this type of game.
  • No Telephonic Support: BitStarz does not offer phone support. While the live chat and email support are helpful, some players may prefer the convenience of phone support.

It offers a vast selection of games, supports multiple currencies, and provides a provably fair gaming experience. While there are some drawbacks, such as the lack of a rewards program and limited video poker selection, the overall experience is positive. If you’re looking for a reputable online casino, BitStarz is definitely worth checking out.

BitStarz Casino FAQ

Is BitStarz Casino a legitimate online casino?

Yes, BitStarz Casino is a legitimate online casino with a valid license from the Curacao Gaming Commission. They use industry-standard security measures to protect your personal and financial information, and their games are independently audited for fairness.

What payment methods does BitStarz Casino accept?

BitStarz Casino accepts a wide range of payment methods, including credit cards, e-wallets, bank transfers, and cryptocurrencies like Bitcoin, Litecoin, Ethereum, and Dogecoin.

Are there any fees for deposits or withdrawals at BitStarz Casino?

BitStarz Casino does not charge any fees for deposits or withdrawals, but some payment methods may charge a small fee for transactions. You should check with your payment provider for details.

How long do withdrawals take to process at BitStarz Casino?

Withdrawal times at BitStarz Casino vary depending on the payment method you choose. E-wallets are usually the fastest, with withdrawals processed instantly or within a few hours. Bank transfers and credit card withdrawals can take several days to process.

What is the minimum deposit and withdrawal amount at BitStarz Casino?

The minimum deposit amount at BitStarz Casino is €20 or an equivalent in other currencies, and the minimum withdrawal amount is €40 or an equivalent in other currencies.

Does BitStarz Casino offer a mobile app?

BitStarz Casino does not have a dedicated mobile app, but their website is fully optimized for mobile devices and can be accessed using your smartphone or tablet’s web browser.

Does BitStarz Casino offer a loyalty program or VIP scheme?

Yes, BitStarz Casino offers a comprehensive VIP program with a range of perks and benefits for loyal players. You can earn points by playing your favorite games and climb the ranks to unlock rewards like cashback, free spins, and exclusive bonuses.

Is there a limit on how much I can win at BitStarz Casino?

No, there is no limit on how much you can win at BitStarz Casino. However, there may be some restrictions on the amount you can withdraw in a single transaction or within a certain period of time, depending on your chosen payment method and the casino’s terms and conditions.

BitStarz is an excellent choice for players who enjoy playing with Bitcoin and other cryptocurrencies. Its impressive selection of games, regular promotions, and fast payouts make it one of the best Bitcoin casinos in the industry. We highly recommend giving BitStarz a try and taking advantage of its standout features, such as provably fair games, multi-currency support, and top-notch customer support.

Ups & Downs

  • Instant payouts
  • Accepts Cryptocurrencies
  • Excellent Support
  • Wide range of games
  • No winning limits
  • Cashback Wager
  • A big list of restrictions for certain countries


  • Trust & Fairness:
  • Games & Software:
  • Bonuses & Promotions:
  • Customer Support: